Privacy policy

Last updated: 2024-11-05

At Custos, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data when you use our operating system (“Service”). By using Custos, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Service to you:

a. Personal Information

When you sign up for Custos or use our Service, we may ask for personal information such as your:

  • Name

  • Email address

  • Account credentials (if applicable)

b. Usage Data

We may collect information on how you use our Service, including:

  • IP address, browser type, and version

  • Time and date of access

  • Pages visited, and time spent on pages

  • Device information (e.g., operating system)

c. Cookies

We use cookies to track the activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent, though some parts of the Service may not function properly without them.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our Service: Ensuring smooth operations and performance improvements.

  • To communicate with you: Sending updates, promotional content, and support information.

  • To improve our Service: Analyzing user behavior to enhance features, fix bugs, and optimize the user experience.

  • To comply with legal obligations: As required by law or to protect our rights and interests.

3. Data Protection and Security

We take the security of your data seriously. We use industry-standard encryption methods to protect your personal information from unauthorized access or disclosure.

4. Sharing of Data

We do not sell or rent your information to third parties.

5. Your Data Rights

You have the right to:

  • Access your data: Request a copy of the data we hold about you and your customers.

  • Update or correct information: Correct any inaccuracies.

  • Delete your data: Request that we delete your data, subject to legal or contractual obligations.

  • Opt out of marketing communications: Unsubscribe from our email list.

6. Third-Party Links and Integrations

Our Service may contain links or integrations to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies separately.

7. Data Retention

We will retain your data for as long as necessary to provide you with our Service or comply with legal obligations. When your data is no longer needed, we will delete or anonymize it securely.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include the effective date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Custos
Email: support@withcustos.com
Address: 5230, Manorwood Drive, Sarasota, Florida, United States

By using Custos, you agree to this Privacy Policy and the terms outlined above.

FAQs

FAQs

Frequently asked question

Some answers to common question we get asked. Feel free to reach out if you have any inquiries:

Contact us

Contact us

Is my data safe?

Where is my data stored?

Do you support on premise deployment?

What support do you offer?

Can you customize the software for me specifically?

Are there any usage limits?

How do I migrate my data to your software?

How much does it cost?

Is my data safe?

Where is my data stored?

Do you support on premise deployment?

What support do you offer?

Can you customize the software for me specifically?

Are there any usage limits?

How do I migrate my data to your software?

How much does it cost?

FAQs

Frequently asked question

Some answers to common question we get asked. Feel free to reach out if you have any inquiries:

Contact us

Is my data safe?

Where is my data stored?

Do you support on premise deployment?

What support do you offer?

Can you customize the software for me specifically?

Are there any usage limits?

How do I migrate my data to your software?

How much does it cost?